Privacy Policy

Privacy Policy (GDPR – EU Compliance)

BD Goods

Effective Date: 20/12/2025
Last Updated: 20/12/2025

BD Goods (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy in accordance with the EU General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679 and applicable Portuguese data protection laws.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or services.

1. Data Controller

For the purposes of GDPR, the Data Controller is:

BD Goods
Location: Portugal
Email: info@bdgoods.pt
Phone/WhatsApp: +351 920 072 741
Website: bdgoods.pt

2. Personal Data We Collect

We may collect and process the following categories of personal data:

a) Identity & Contact Data

  • Full name
  • Phone number
  • Email address
  • Delivery address

b) Transaction Data

  • Order details
  • Product preferences
  • Delivery instructions

c) Technical & Usage Data

  • IP address
  • Browser type and device information
  • Website usage data
  • Cookies and similar technologies

3. Legal Basis for Processing (GDPR Article 6)

We process your personal data only when legally permitted under GDPR, including:

  • Contractual necessity – to process and deliver your orders
  • Legitimate interest – to improve our services and ensure security
  • Legal obligation – to comply with tax, accounting, or regulatory requirements
  • Consent – where you have explicitly agreed (e.g., marketing messages)

You may withdraw consent at any time.

4. How We Use Your Personal Data

We use your data to:

  • Process orders and manage deliveries
  • Communicate order updates and customer support
  • Improve website performance and user experience
  • Prevent fraud and ensure service security
  • Meet legal and regulatory obligations

We do not sell or trade your personal data.

5. Data Sharing & Third Parties

Your data may be shared only when necessary with:

  • Delivery partners (for order fulfilment only)
  • Payment or technical service providers (if applicable)
  • Legal or regulatory authorities, when required by law

All third parties are contractually required to comply with GDPR and protect your data.

6. International Data Transfers

We do not transfer personal data outside the European Economic Area (EEA) unless adequate safeguards are in place, such as:

  • EU-approved Standard Contractual Clauses
  • GDPR-compliant service providers

7. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill orders and provide services
  • Comply with legal, tax, and accounting obligations
  • Resolve disputes

When no longer required, data is securely deleted or anonymized.

8. Your GDPR Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate or incomplete data
  • Erase your data (“right to be forgotten”)
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent at any time

To exercise these rights, contact us using the details below.

9. Cookies & Tracking Technologies

We use cookies to:

  • Ensure website functionality
  • Analyze website traffic
  • Improve user experience

You can manage or disable cookies through your browser settings.
For more details, please refer to our Cookie Policy (if applicable).

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

  • Unauthorized access
  • Loss or misuse
  • Alteration or disclosure

While no system is completely secure, we continuously improve our safeguards.

11. Children’s Data

Our services are not intended for children under 13 years of age.
We do not knowingly collect personal data from children.

12. Right to Lodge a Complaint

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Portuguese supervisory authority:

Comissão Nacional de Proteção de Dados (CNPD)
Website: https://www.cnpd.pt

13. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated effective date.

14. Contact Information

For privacy-related questions or GDPR requests, contact us at:

BD Goods
📧 Email: info@bdgoods.pt
📞 Phone/WhatsApp: +351 920 072 741